Zoom Académie ("Zoom Académie," "we," "us," or "our") publishes this Privacy Policy to explain, openly and clearly, how we collect, use, and protect the personal information of visitors to our website and of people who sign up for our programs or text messaging service.
We collect personal information about our customers in the normal course of our business. This policy answers the questions we hear most often and explains how we protect the information you entrust to us. We are committed to handling your personal information in accordance with applicable law, including U.S. federal and state laws that govern text messaging and privacy.
By using our website, you consent to this Privacy Policy. If you do not agree with it, please do not use our website or sign up for our text messages.
When you register or sign up (where applicable), we collect:
When you visit our website, we also automatically collect:
If you opt in to our text messages, we also keep a record of your consent, including the date and time, the phone number, and how you opted in.
We use the information we collect for these purposes:
We use the email address you give us to send news and updates about our business. You can unsubscribe at any time using the unsubscribe link at the bottom of every email.
Program description. Zoom Académie sends text (SMS) messages to people who have opted in. Messages may include program registration confirmations, class and schedule reminders, account and enrollment updates, customer support replies, and news or promotions about our training programs.
How you opt in. We send text messages only after you give your express consent, for example by entering your mobile number on our website form and checking the box that agrees to receive texts, by texting a keyword to our number, or by agreeing on a paper or online registration form. Marketing text messages require your express written consent. Consent to receive texts is not a condition of enrolling in any program or buying any product or service.
Consent language. By providing your mobile number and opting in, you agree to receive recurring automated text messages from Zoom Académie at the number you provided. Message frequency varies [insert, e.g., up to 4 messages per month]. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for help. See our Privacy Policy and these terms on our website.
Message frequency. Message frequency varies depending on your activity and the program you join. [Insert your typical frequency here.]
Cost. Message and data rates may apply, depending on your mobile plan. Zoom Académie does not charge for text messages, but your carrier may.
How to opt out. You can cancel the text messaging service at any time by replying STOP to any message. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will receive no further texts from us. You can also contact us using the details below. If you want to rejoin, sign up again on our website or reply START.
How to get help. Reply HELP to any message, or contact us at [support email] or [support phone number].
Supported carriers. Our text messages are sent through major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Eligibility. You must be at least 18 years old, or have a parent or guardian's permission, to opt in to our text messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of our services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
In plain terms: we do not sell, rent, loan, trade, or otherwise share your mobile phone number, your text messaging opt-in data, or your consent records with any third party or affiliate for their promotional or marketing purposes. This applies to all of the information we collect through our text messaging program.
The personal information collected through our website is not disclosed to any third party for their own use and is processed only by us. We do not sell your personal information.
We may share information only with service providers who work on our behalf, such as our website host, email platform, or text messaging provider, and only so they can perform services for us. These providers must keep your information confidential and may not use it for their own marketing. We may also disclose information when the law requires it, such as in response to a valid legal request.
People who work for us are required to keep your information confidential.
The personal information we collect is stored in a secure environment. We are committed to a high level of confidentiality and use current technology to protect your information and transactions. However, no method of transmission over the Internet or electronic storage is completely secure, so some risk is always present when you send personal information online, and we cannot guarantee absolute security.
Opting out of one channel does not opt you out of the others, unless you tell us otherwise.
You can read this Privacy Policy at any time on our website. We may update it to keep it in line with current law, and we will post the revised version with a new effective date. If a change materially affects how we use your mobile information, we will notify you and, where required, ask for your consent again. Please review this policy regularly to stay informed.
Effective date: October 9, 2026
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